Pricing Structure
- Our prices are competitive and inclusive of all applicable taxes and duties.
- Prices are listed in Euro by default for international customers. For customers in India, prices are also displayed in INR for convenience.
Currency Conversion
- International customers will be charged in Euro. Conversion rates may vary based on prevailing exchange rates.
- For customers in India, payments can be made in INR at the current exchange rate provided by our payment processor. Please note that your bank may apply additional conversion fees.
Discounts and Promotions
- We occasionally offer discounts and promotions on select items. These will be clearly advertised on our website and may have specific terms and conditions.
- For customers in India, any discounts or promotions will be applicable in both Euro and INR, with prices adjusted accordingly.
Shipping Costs
- Shipping costs vary based on the delivery location and the size/weight of the items ordered. Shipping costs will be calculated and displayed during the checkout process.
- For customers in India, we strive to offer competitive shipping rates and may partner with local carriers to ensure efficient delivery.
Payment Methods
- We accept payment via credit/debit cards, PayPal, and other secure payment gateways.
- For customers in India, we also accept payments through popular local payment methods such as UPI, net banking, and digital wallets.
Taxes and Duties
- International customers are responsible for any import duties, taxes, or customs fees imposed by their respective countries. These charges are mostly included in the product price or shipping cost.
- Some countries still may be charged some custom fees.
- For customers in India, GST (Goods and Services Tax) will be applied to applicable products as per Indian tax regulations.
Returns and Refunds
- Our returns and refunds policy applies to all customers, regardless of location. Please refer to our Returns Policy page for detailed information.
- For customers in India, refunds will be issued in INR at the original purchase price, unless otherwise specified.
Price Adjustments
- Prices are subject to change without prior notice. However, if you have placed an order and the price subsequently decreases before shipment, we will honor the lower price upon request.
- For customers in India, price adjustments will be made in both Euro and INR based on the original payment currency.
Contact Information
For any inquiries regarding pricing or payment, please contact our Customer Support ho@ornaete.com